I was in contact with Fernando regarding home, private healthcare and personal liability insurances (for Portugal) about a month ago. I have moved to Porto in the meantime and everything with my insurances is done and dusted! Fernando has been extremely competent and very efficient. I can only highly recommend him. His sense of customer service is a 10/10. His English is excellent, he is approachable and pleasant to deal with. If you are looking for an insurance broker, look no further! Thank you Fernando for your great help.

After some troubles to get Michel internet connection I finnaly got it and he sent me this first ever testimonial video. View it at http://askfernando.pt/images/MICHELSAINVILLE-Testimonial.mp4

My recent home internet broadband installation was quite possibly the most efficient exercise in customer service that I have ever experienced. After months of attempting to find an internet provider that can offer super fast broadband to a remote location, I discovered Fernandos company. Within 24 hours I had negotiated a 2 year phone and internet contract, organised and had a completed router installation. Made more challenging due to my location as the MEO technician had to re able from 200 metres away from the house and through a complicated entry point to my house. Totally blown away that this can happen in less than a day and as our livelihood depends on a fast internet connection this quite simply has been a life saver. Thankyou again Fernando and the team!

Already having 1 car and house insurance with Fernando, we knew he was our first call when we decided to buy another car at short notice. Within hours we had paid for a very good value car insurance and received all paperwork electronically. Fernando even sent all paperwork to the garage which enabled us to collect the car all legal, the next day. Exceptional service. Fernando is professional, friendly, speaks perfect English and goes the extra mile to make his customers happy. Highly recommend without a doubt.

I just wanted to thank you again for all the help you have provided to us with our health insurance and mobile phone service.We are looking forward to using your expertise again once we find a house and need property insurance and internet service for the new house. We especially appreciate that you are always available on short notice, never drop the ball, and provide us with great options at great prices. Wonderful help with all the things in Portugal that are still new to us. We always recommend you to our friends who move here.

I used Fernando to matriculate my motorhome last December, Fernando dealt with it all even making calls needed to UK company, he was also there to reassure me at 9pm when I was pulling my hair out with it all! I also insure said vehicle with Fernando too, and have health insurance with him. He takes the time to help with other problems you may have, he has translated letter’s for me and even made phone calls for appointments when my limited Portuguese was far from good enough. So I speak from experience when I say Fernando is an absolute diamond the best, professional and honest, goes out of his way to help in any way he can often going above and beyond, 100% recommended.

I started using the services of Fernando Mendes as my broker for insurances and telecommunications last year.Through his professionalism, thoroughness and constant vigilance he was able to provide my son and I with excellent insurance contracts for our house, vehicles and for providing internet, mobile and fixed phone contracts.His diligence in keeping in contact with us and dealing with the 3rd parties was exemplary and I have no hesitation in recommending him.

I was lucky enough to be introduced to Fernando by a friend who already lived in Portugal. Moving from US/Canada we are used to a fast pace response and we were told things move a little slower in Portugal. So, when my friend introduced me to Fernando, I wasn’t sure what to expect. Well, his work ethic, speed of response is truly amazing!!! He helped us get an excellent car insurance and private insurance rate, but that is not all…he even helped us with our MEO installation and I was so grateful to him as our installation due to property never having fiber optics installed it became a challenge. Fernando was on the phone constantly with MEO, our realtor and finally it was all resolved. I know, navigating without him, our internet installation would not have happened, or at least it would have been a lot more difficult. So, if you are new here, or just barely landing as we did, do yourself a favor and reach out to Fernando, as he has your back 100%! I am forever grateful for his help in helping us settled and I know I can always reach out to him with any question I may have.

Anyone needing Insurance or fibre Internet I would highly recommend Fernando Mendes. Fernando is professional,quick and efficient ,and English speaking (my Portuguese I struggle with). All my Insurance renewals have saved me money with either the same cover or more ,my car insurance was 100 euros cheaper this year!

An absolute legend, this is how we describe Fernando. From sorting out our bank account, to getting us connected to the internet, all within a week. Not to mention dealing with furniture orders, plumbers, the list is endless, and all done with such efficiency and charm. The levels of service he offers are unparalleld. Thanks a million Fernando you are an absolute gem.

As a resident of the British Isles, I stumbled upon Fernando’s broadband & telecoms broker service whilst in the process of buying a home in Madeira - having found MEO’s website challenging to navigate seamlessly in English. Over a 6 week period, as I negotiated the purchase of a home in Madeira for a blended family of three generations, Fernando responded to all of my queries incredibly promptly to ensure that we secured the right contract to cover a range of requirements for fibre optic broadband for working: from home, gaming for the children & mobile access for those members of the family not already contracted to MEO. In responding promptly to queries, Fernando dealt with queries via email, messaging & calls day & night - it really seemed as if he never slept! He was gracious & patient when infrastructure challenges arose that delayed the broadband installation & guided us through the provision of temporary complimentary mobile data options whilst we waited. In addition, when we had initial technical teething problems, he again called & provided guidance via messaging. His service was utterly outstanding & made everything so much easier than it would have been to go it alone from abroad. In addition, his integrity is notable: when I asked about household contents insurance quotes, he recommended that I obtain this from the bank where the mortgage & building insurance was provided to ensure that the insurance provider was the same for both policies so that future claims payment challenges between the insurers could be avoided. Any other insurance broker, in my experience, would have sold the household contents insurance immediately in order to secure the commission. Thank you, Fernando, for being so professional & such an immense help!